You may have read in the past few days about a little tempest of sorts regarding the existence of perfume blogger payola and swag. (Due to a family emergency which I prefer to keep private, I have been unable to spend much time reading on the computer, and was not aware there was any drama until late.) It’s been the subject of posts and vigorous commenting at Aromascope, Bois de Jasmin, Now Smell This, Perfume Posse, and Perfume-Smellin’ Things. It’s also been the subject of a lot of conjecture and debate on the perfume board at Makeupalley.
The initial blogger’s post that sparked what I’m going to go ahead and call a debate drew attention to a comment I had made 5 months ago on the Photo Matt blog. For those who don’t know, Photo Matt is the personal blog of the WordPress founding developer (the open source blogging platform Scentzilla uses) and a founder of Automattic (the company behind Wordpress.com and Askimet.) The post in question was very brief, and talked about click-through rates. My comment was actually a fairly emotional (on my part) response to something another commenter brought up, which wondered if people are mentally blocking out ads, then how long until they start blocking out the blogs themselves, too? With the rise of commerciality in blogging, this struck me, as a blogger who discusses consumer goods, as a very good question to ask.
To put my comment in a very personal context, I wrote it right in the midst of what felt like an onslaught of Christmas shopping PR agendas being delivered to my email inbox. There were offers for freebies of all sorts (not limited to perfume alone) sailing in, which was daunting enough… And then I was offered payment for reviews. These offers did not come directly through any perfume houses. They were extended by third parties. The first one I simply deleted immediately, as I figured they were nothing more than crackpots with a really bad idea. The second one I received (from a different source) wound up giving me the heebie-jeebies. I declined, and tried to offer up the unsolicited advice that this tactic was a questionable practice and not in their best interest to be making. I did so because I thought the party was misinformed about how blogs work. My advice brought back an apology, which was good, but it was bundled up inside the explanation that (and I’m paraphrasing) it wasn’t meant to offend, but that’s just how some other bloggers liked to do advertising.
Holy.
Crap.
WTF?!
I interpreted that as implicitly indicating that there were/are other bloggers accepting payment for positive reviews. My reaction was negative and visceral, so when reading the question brought up by the Photo Matt commenter, I wound up pouring out my concerns and worry what that sort of practice on such a limited blog topic meant for the whole of the blogosphere.
But the issue of direct payola is not the primary issue faced by bloggers. I believe it is rare, though its existence shouldn’t be denied simply because it is not overly prevalent. Yet.
The much more common practice of indirect influence of payola via freebies, or swag, should also be of concern to both bloggers and blog readers. I wish I had spoken up more about that in my comment, but at the time I was upset, and choosing the best wording ever was not my main objective. I was attempting to explain that if even such a small interest such as perfume attracts that sort of PR/advertising/marketing intrusion, bloggers on all subjects ought to remain wary. This practice may negatively influence the whole medium of blogging – not just perfume.
In fact, it was after I wrote that comment that I strengthened up the language in my own PR guidelines in order to leave no doubt in the minds of PR reps and readers alike where Scentzilla stands. Yet despite this, one somewhat prominent niche perfumery’s PR rep attempted to astroturf (see Wikipedia explanation here) on my blog, either in defiance or willful ignorance of my stated policy on the subject. The lesson I took from that was that the question of ethics falls squarely on the shoulders of bloggers. If there’s money to be made, companies’ PR wings will try to stick their fingers into the pot however they can manage.
I was not and am not inclined to name names. I would prefer not to risk sticking myself in legal hot water. Moreover, that’s not really the point. It’s a blogosphere wide concern; it’s not limited to perfume blogging only or to specific people, groups, or businesses. The issue is a ripe discussion topic, and I find it a compelling discussion to have for the health of blogging in general.
I regret that the comment left seems to have been taken and used by some individuals as a kind of ad hominem attack on all my perfume blogging peers. I am horrified that anyone would glean the assumption that ALL bloggers are engaging in unethical behavior; I was clumsily trying to say that I was highly persuaded that SOME bloggers in the fashion/beauty arena are. I’m disturbed that some folks have decided we’ve landed on some perfumed grassy knoll, and have consequently become conspiracy-theorists, when there in fact is no conspiracy. I do, however, understand that it may well come as a shock to some blog readers that free stuff (products, samples, etc.) may be offered to and accepted by blog authors. But it’s not as if some great big truth has been revealed. There’s no perfumed grassy knoll to become obsessed with finding, nor is there some imaginary Warren commission to rally against or around. Frankly, I find it disingenuous of some folks to feign naïve shock that there’s commercial interest in blogging when it’s plain that advertisements run all over many fashion and beauty blogs. The issue is a blogosphere wide issue, not one that is singular to fragrance blogging alone.
The giving and receiving of freebies, as well as blogger relationships with various PR firms and sponsors, raises interesting and pertinent questions about the supposed independence of bloggers. This is a valid area of concern. Whether or not any one individual blogger engages in these relationships and practices is irrelevant to the larger issue: Payola and swag do exist. Advertisers and PR will try in any way they can to control information about their products, and there are those who will accede to their attentions. Thus, all fragrance bloggers should look critically at the effect this has on our own blogging community, and more importantly, the blogging community at large. How does commercial attention shape the public perception of blogs as independent and personally driven media? How are these relationships influencing the conversation about our own chosen topics, both in tone and subject material? What kind of direction is the commercial attention driving us towards? Is that direction good, bad, or neutral? I ask, because right now there are more questions than ready answers, and we should be prepared to question ourselves about such things whether using the medium as writers or readers.
These are weighty issues to consider. The creeping commercial attention to amateur online reviewing is something every site owner should watch for as they navigate their way towards finding a personal code of ethics. I struggle with navigating those choppy waters frequently. It can be tricky, and it has not gotten any less tricky in the 3 years I’ve been blogging. If anything, it’s become more difficult as the beauty and fashion blog community has grown in size and diversity. Some sites are highly commercial, while others are less so. Therefore, relying upon the practices of your virtual blog neighbors when forming your own site’s guidelines may not always be the best or easiest solution.
This issue is not one that can be resolved by any one blogger categorically stating that PR, advertising, and its attendant weight of influence does not unduly cloud their judgment. What we need is a collective transparency as a blogging community if we wish to continue to be taken seriously.
The influence cash payments for posts can make on a blog is unequivocally direct. However, the influence a relationship with PR firms and their freebies might have on a blogger can be a danger as well. People may feel beholden to positively mention the products they receive. Others may feel compelled to construct or maintain an insider persona by repeating those firms’ press releases verbatim, possibly without considering the repercussions such posts may have within the whole sphere of a blogging community’s discussions. There is also the risk that some people may refrain from writing anything that could be construed as negative, because certain products may be carried by site advertisers. Perhaps, less obviously, there also exists the fear that if one pans a product represented by a particular PR firm, that PR firm (which may represent many brands) will sever their relationship entirely, thus cutting themselves off from a particular outlet for new information… or even more freebies, to be perfectly cynical.
Again, this is not to say every blog you read is run by unethical individuals, nor is it to say that every blog you trust doesn’t have to deal with these issues on a daily basis. It can be hard to find a balance on how to manage a site in a transparent but unobtrusive manner. Mistakes can and will be made – by both the scrupulous and the unscrupulous. But the blurry line between independence and commerciality can be confusing to follow for any blogger whose subject matter happens to be consumer goods. My own worry is that if the majority of perfume bloggers are all acting as willing synchronized cogs in one big giant PR machine, how long until the public simply begins to generally regard reading blogs akin to watching infomercials? Already there are blogs about other subjects that currently beg this question.
I suppose it’s worthwhile to point out that some beauty & lifestyle magazines also stray deeply into infomercial territory. Unfortunately, I think some fashion, beauty, and perfume bloggers try to take their stylistic and editorial cues from those sorts of magazines. Perfume blogs are not exactly Consumer Reports, but should this mean by default that they should follow instead after Allure, O, Lucky, etc? I’m not sure perfume bloggers should adopt whatever code of ethics they presume the editorial staff at those magazines take towards PR freebies, because I am not convinced that the standard there is entirely germane. While glossy mags may indeed receive press releases, products, and samples for mention in their pages, the editors do allegedly bend the content of those pages to kowtow to their advertisers. This is done without any of the transparency that might benefit their readers. In other words, the relative ethical practices of even the fashion and beauty print media can and should be viewed with a healthy amount of skepticism by bloggers. The idea they are the role model to follow is sketchy and a questionable suggestion.
Readers of blogs need to question themselves about the reliability of a blogger’s source of information and what motives a blogger might have in sharing that information. In most cases it’s a fairly benign motive: creative expression, and a desire to participate directly in the conversation about their favorite subjects. Reader awareness is as warranted for perfume blogs as any other type of blog. Enjoy the perfume blogs as possible sources of information and entertainment, but chose carefully how you read them. Because as a blog writer, I’m counting that your own personal bullshit detector will keep the honest and well-written blogs afloat while the rest all drift off into oblivion in a sea of homogeny.
Wait. Did I just say well-written? Crap. I just shot myself in the foot. Well, it was nice having you all visit Scentzilla while it lasted. Thanks for reading. Heh.